บทคัดย่อ : Employing an experiential, active learning approach to leadership and management, the 10th Edition of this best-selling text equips students for success in the ever-changing, increasingly challenging professional nursing workforce. Current, comprehensive coverage details the responsibilities of high-performing middle- and top-level nursing managers from managing conflict and working collaboratively to organizing patient care and staffing. Hundreds of engaging, hands-on learning exercises enhance students critical-thinking and problem-solving skills and provide them with essential practice in making leadership and management decisions before they enter high-stakes, real-world clinical settings. Updated content equips students with the latest clinical practices and perspectives in quality and safety, the influence and use of technology, healthy workplaces, workplace violence/incivility, quality measurement/benchmarking, healthcare reform/reimbursement, change management, inter-professional teams and more. New evidence-based case studies prepare students to confidently address the growing opioid crisis. More than 280 learning exercises challenge students to apply concepts to a range of practice situations and healthcare settings. Examining the Evidence features in each chapter familiarize students with new research findings, evidence-based practice and best practices in leadership and management. Break-Out Comments reinforce key ideas at a glance. Content Crosswalks tie chapter content to the latest AACN, AONL, QSEN and ANA standards and competencies to clarify and emphasise clinical relevance. A detailed instructor s manual on thePoint helps you make the most of the active learning exercises in your classroom.

หมายเหตุสารบัญ : Decision making, problem solving, critical thinking, andclinical reasoning : requisites for successful leadershipand management -- Classical views of leadership andmanagement -- Twenty-first century thinking aboutleadership and management -- Ethical issues -- Legal andlegislative issues -- Patient, subordinate, andprofessional advocacy -- Strategic and operationalplanning -- Planned change -- Time management -- Fiscalplanning -- Career development : from new graduate toretirement -- Organizational structure -- Organizational,political, and personal power -- Organizing patient care -- Employee recruitment, selection, placement, andindoctrination -- Socializing and educating staff for teambuilding in a learning organization -- Staffing needs andscheduling policies -- Creating a motivating climate --Organizational, interpersonal, and group communication --Delegation -- Effective conflict resolution andnegotiation -- Collective bargaining, unionization, andemployment laws -- Quality control -- Performanceappraisal -- Problem employees : rule breakers, marginalemployees, and the chemically or psychologically impaired.

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